Returns Policy

Last updated 01-01-2024

Thank you for shopping at Atnbazaar.com We understand that sometimes items may not meet your expectations, and we want to make the return process as straightforward as possible.

1. Returns Eligibility:

You may return most new, unopened items within 7 days of delivery for a full refund. We do not accept returns for items that have been used, damaged, or are not in their original packaging.

2. Initiate a Return:

To initiate a return, please log in to your account on our website and go to the "Order History" section. Locate the order containing the item(s) you wish to return, and follow the instructions to initiate the return process.

3. Return Authorization:

After initiating the return, you will receive a Return Authorization (RA) number and detailed instructions on how to return the item(s). Please include the RA number on the outside of the package.

4. Shipping Costs:

Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective item. In such cases, we will provide a prepaid shipping label.

5. Refund Process:

Once we receive the returned item(s), our team will inspect them and process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to reflect in your account.

6. Exchanges:

If you wish to exchange an item for a different size or color, please initiate a return for the original item and place a new order for the desired item.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or issue a refund, including any applicable shipping charges.

8. Non-Returnable Items:

Some items, such as personalized or perishable goods, gift cards, and downloadable software, are non-returnable.

9. Contact Us:

If you have any questions or concerns about our Returns Policy, please contact our customer support team at support@[YourWebsite].com or through our Contact Us page. We appreciate your understanding and cooperation. Our goal is to ensure your satisfaction with every purchase at Atnbazaar.com. Thank you for shopping with us!